The AI-Powered Customer Engagement Platform marketers trust
Built in Europe, trusted by 400+ brands. Design, orchestrate, and optimise personalised journeys across 11 channels, turning every interaction into measurable growth, with industry-leading deliverability and GDPR compliance built in.
400+ customers create impactful and converting customer journey's with us
Omnichannel Orchestration 11
Connect every channel into a single, coherent customer journey. Build once, activate everywhere, with real-time triggers and behavioural logic that adapts as customers act.
Industry-leading deliverability 99%+
Your message is only as good as its ability to arrive. Actito's dedicated deliverability infrastructure and expert team help customers consistently achieve inbox rates competitors can't match.
European by design 100%
Built and hosted in Europe, Actito has GDPR compliance embedded at the architecture level, not patched on after the fact. Your data stays in Europe. Always.
The cornerstone of customer relationships, turned into an advanced personalisation tool: fine-tuned segmentation, dynamic content, an intuitive builder, and deliverability optimisation included.
SMS
A direct, personal channel, ideal for critical or promotional messages. Maximum reach, high open rates, guaranteed impact.
Transactional (email and SMS)
Essential messages such as order confirmations and password resets, delivered with reliability, speed, and full traceability.
Push: app and web
Engage users with personalised notifications, on mobile apps or browsers, even when they're off-site. Built to boost retention and bring customers back.
In-app and pop-up
Contextual messages created directly inside your site or app, capturing users at exactly the right moment, friction-free.
Native WhatsApp integration switches the conversation to conversational mode, for a more direct, instant, and engaging customer relationship.
RCS (coming soon)
The next generation of SMS: rich, visual, interactive messages for a more immersive mobile experience.
Digital wallet
Build loyalty by putting special offers, coupons, and privilege cards directly on your customers' smartphones, always within reach.
Audience ads
Get more from your media investment by activating your own CRM data to precisely target audiences on Google Ads and social networks.
Call centre
Add a human touch to the strategy. Follow-up, advice, and support through the call centre enrich the customer experience at the moments that matter most.
Make an impression with personalised paper communications, perfect for VIP segments or key moments in the customer lifecycle.
AI and Agentic Customer Engagement Platform
AI already working inside your platform
AI already powers Actito, helping marketing teams send smarter and understand their audience better. Best Sending Moment, engagement scoring, and the AIO assistant are live today for every customer. Actito Agents, powered by the Ibexa Agentic Marketing Platform, will be available for the first customers in September as part of the Early Adopter Program.
Join the Early Adopter ProgramLive Now
Best sending moment
Sends each email campaign to each profile at the moment they are individually most likely to open it, based on their personal behaviour history in the platform.
Live now
Engagement scoring
An AI-powered score visible on every profile, helping marketers distinguish highly engaged contacts from those ready for reactivation, and measure how campaigns move that score over time.
Live now
AIO assistant
Built into the email editor, AIO checks spelling and grammar, translates content instantly, adjusts tone for different audiences, and suggests subject lines and SMS shortening, all without leaving your campaign.
Sept 2026
Actito agents. Early adopter access
Autonomous campaign orchestration, real-time journey adaptation, and predictive decisioning across every channel. Existing customers can join the Early Adopter Program now.
Jan 2027
General Access Agentic Platform
Autonomous campaign orchestration, real time journey adaptation, and predictive decisioning move from early adopter testing to full availability. Every Actito customer can activate Actito Agents, powered by the Ibexa Agentic Marketing Platform.
Highly Rated and recommended
We have a rating of 4.4 out of 5 on G2 —based on 152 verified reviews
Customer cases
Deutsche Bank Belgium
"You must combine digital and human, because 80% of the learning happens during the process."
Deutsche Bank Belgium has been running personalised, automated campaigns with Actito since 2006. Precise targeting, GDPR-compliant data handling, and continuous quarterly optimisation sessions delivered open and click rates that are unique in the European banking sector.
Integrations
Connects with your stack
Actito plugs into the tools your team already uses, with native connectors for the most common CRM, e-commerce, and data platforms.