Stop managing channels. Start orchestrating experiences.
Your customers don't think in channels. They move fluidly between email, mobile, in-store, and web, expecting every interaction to feel connected.
5 pillars for effective omnichannel orchestration
Relevant presence
Be present where your customer interact: email, mobile, app, web, point of sale. Multiply yur touchpoints strategically to maximise conversion opportunities.
Strategic timing
Deliver the right message at the right moment in the journey. Based on recent behaviour, preferences, or geolocation, each interaction is adapted in real-time.
Activated hyper-moment
Actito enables you to act instantly on the active device. Perfect synchronisation between moment and channel for a seamless customer experience.
Agile and no-code
Easily orchestrate your campaigns and journeys with our no-code interface. Automate, test, adjust in real-time - gain efficiency and productivity.
Unified customer view
Unify your customer data into a single platform. Deeply understand the journey, anticipate needs, test hypothesis, and continuously optimise your strategies.
A cornerstone of customer relationships, email becomes an advanced personalisation tool with Actito. Fine-tuned segmentation, dynamic content, intuitive builder, and deliverability optimisation included.
SMS
A direct, personal channel, ideal for critical or promotional messages. Maximum reach, high open rate, guaranteed impact.
Transactional (email & SMS)
Essential messages (confirmation, password...) delivered with reliability, speed, and traceability.
Push App & Web
Engage your users with personalised notifications, on mobile apps or browsers, even off-site. Boost retention and site returns.
In-App & Pop-up
Create contextual messages directly in your site or app. Capture users at the right moment, friction-free.
Switch to conversational mode with our native WhatsApp integration. For more direct, instant, and engaging customer relationships.
RCS (Coming soon)
The new generation of SMS: rich, visual, interactive messages. For a more immersive mobile experience.
Digital Wallet
Build loyalty by facilitating access to special offers, coupons, and privilege cards directly on your customers' smartphones.
Audience Ads
Optimise your media investments. Precisely target your audiences on Google Ads and social networks by activating your CRM data.
Call Centre
Add a human touch to your strategy. Follow-up, advice, support: call centre enriches the customer experience.
Make a impression with personalised paper communications. Perfect for VIP segments or key moments.
Deployment
From strategy to executionin four steps
1. Connect your data
Build a unified, actionable customer view that triggers real-time actions.
2. Define your goal
Choose from pre-built journey templates for onboarding, reactivation, loyalty, or build your own.
3. Orchestrate without code
Drag, drop, connect. Blocks, conditions, delays, channels: all assembled visually.
4. Optimize continuously
Track performance across an omnichannel dashboard, run A/B tests, and refine what works.