The Agentic Customer Engagement Platform
Built in Europe, trusted by 400+ brands. Design, orchestrate, and optimise personalised journeys across 11 channels, turning every interaction into measurable growth, with industry-leading deliverability and GDPR compliance built in.
400+ customers create impactful and converting customer journey's with us
Omnichannel Orchestration 11
Connect every channel into a single, coherent customer journey. Build once, activate everywhere, with real-time triggers and behavioural logic that adapts as customers act.
Industry-leading deliverability 99%+
Your message is only as good as its ability to arrive. Actito's dedicated deliverability infrastructure and expert team help customers consistently achieve inbox rates competitors can't match.
European by design 100%
Built and hosted in Europe, Actito has GDPR compliance embedded at the architecture level, not patched on after the fact. Your data stays in Europe. Always.
Be present where your customers actually interact, and deliver the right message at the right moment on every one of them. No channel works in isolation, and none should.
The cornerstone of customer relationships, turned into an advanced personalisation tool: fine-tuned segmentation, dynamic content, an intuitive builder, and deliverability optimisation included.
SMS
A direct, personal channel, ideal for critical or promotional messages. Maximum reach, high open rates, guaranteed impact.
Transactional (email and SMS)
Essential messages such as order confirmations and password resets, delivered with reliability, speed, and full traceability.
Push: app and web
Engage users with personalised notifications, on mobile apps or browsers, even when they're off-site. Built to boost retention and bring customers back.
In-app and pop-up
Contextual messages created directly inside your site or app, capturing users at exactly the right moment, friction-free.
Native WhatsApp integration switches the conversation to conversational mode, for a more direct, instant, and engaging customer relationship.
RCS (coming soon)
The next generation of SMS: rich, visual, interactive messages for a more immersive mobile experience.
Digital wallet
Build loyalty by putting special offers, coupons, and privilege cards directly on your customers' smartphones, always within reach.
Audience ads
Get more from your media investment by activating your own CRM data to precisely target audiences on Google Ads and social networks.
Call centre
Add a human touch to the strategy. Follow-up, advice, and support through the call centre enrich the customer experience at the moments that matter most.
Make an impression with personalised paper communications, perfect for VIP segments or key moments in the customer lifecycle.
Less time extracting and rewriting. More results across your campaigns.
The agentic shift is here
AI has moved from helping you generate content to working inside your marketing tools, with direct access to your campaigns, your contact data and your channels. It understands the context you work in and can act without extensive input.
AI agents are coming to Actito
We're building AI agents on the Ibexa Agentic Marketing Platform, natively connected to Actito. Nothing to install, nothing to connect. A first group of customers is already using them and shaping how they work, ahead of the general release on 12 January 2027.
Meet the agents
Three pre-built agents to start, and more on the way, helping you build a campaign comparison report from the campaigns you pick, turn one brief into copy for every segment, and adapt your email into SMS, WhatsApp and push. You call them from the Actito AI Assistant, and nothing goes out until you approve it.
Highly Rated and recommended
We have a rating of 4.4 out of 5 on G2 —based on 152 verified reviews
Customer cases
Deutsche Bank Belgium
"You must combine digital and human, because 80% of the learning happens during the process."
Deutsche Bank Belgium has been running personalised, automated campaigns with Actito since 2006. Precise targeting, GDPR-compliant data handling, and continuous quarterly optimisation sessions delivered open and click rates that are unique in the European banking sector.
Integrations
Connects with your stack
Actito plugs into the tools your team already uses, with native connectors for the most common CRM, e-commerce, and data platforms.